How much does registration cost? Fees are based on whether you are a member or not and how many/which days you attend. The registration/payment and cancellation deadline are all October 24th. Full/correct payment must be received by October 24th to avoid the late fee. The fee scale is:

 
I registered but didn’t receive an email confirmation? If you fully completed the online registration process and didn’t receive an email confirmation almost immediately, contact us right away (help@mid-atlanticahma.org). The typical reason for not receiving a registration confirmation, if paying by credit card, is that your card was declined. If this is the case, you’ll need to re-register online.

 

I registered and wanted to pay by credit card but the system didn’t let me. Did you receive an email confirmation with an invoice attached? If so, your registration is complete and you may pay via credit card, referencing your invoice #, via our payment link (https://mid-atlanticahma.org/ma-ahma-payment). If you didn’t receive an email confirmation, contact us right away (help@mid-atlanticahma.org); if your registration went through we’ll be able to forward a confirmation and invoice to you. If your registration didn’t go through, you’ll need to re-register online.
 
I didn’t receive the session material. Can I get a copy during the Conference?  We no longer print/provide session material. Instead, prior to November 8th, if we've received your registration fee, you should receive an email with a Dropbox link to the material. The most likely reason a registrant would not have received the conference material by Nov. 8th would be that we have not yet received the appropriate/full registration fee--or the email was caught by your spam filter. If you have paid, please check your spam folder and if you still don’t find the email with the link to the material, contact us before noon on Nov. 14th at help@mid-atlanticahma.org (please provide your invoice/order #  and payment details when contacting us). If you haven’t paid, please pay via credit card via our payment link at https://mid-atlanticahma.org/ma-ahma-payment  and then contact us.  You may download/print the material for your sole use. Attendees are responsible for checking that they received that email and are able to access the material prior to the start of conference week. We encourage you to ensure that your spam filters will not block emails from terry@mid-atlanticahma.org. If you are unable to access files from Dropbox, please let us know so we can arrange an alternative delivery method.
 
I need a certificate of attendance for CEUs. How can I get one? After the conference, please submit your request via email following the instructions we provide and as posted on our website at https://mid-atlanticahma.org/conference/certificates-of-attendance/
 

I have a large group of people I need to register, do I really have to register each individually online? We offer an expedited manual group registration process for companies sending 15 or more individuals IF the company is able to process a collective/group invoice. To register via this expedited manual process, please fully complete our expedited registration form and return it via email to orders@mid-atlanticahma.org. NOTE: Individuals registered via this expedited registration process will not receive a system-generated registration confirmation at the time of registration. For this reason, we recommend that you forward to them the dates for which they have been registered.  The standard conference payment/cancellation policy applies. Once an invoice is generated/provided, any additional attendees will require separate on-line registration via our online registration link. Any changes to the group registration can only be made following our usual/standard substitution policy. Full payment is required prior to October 24th. Failure to pay the correct/full invoiced amount timely may result in late fees and other penalties.

Are meals included in the cost of the conference?
Yes--We will provide coffee/tea/water throughout all days. In addition, we will provide lunch on Tuesday and Wednesday and breakfast items on Wednesday and Thursday. Lunch is not provided for Maintenance Workshop attendees on Wednesday.

Is there a group-rate available at the conference hotel?
Yes. We have a block of rooms reserved at the special rate of $125++/night. Reservation deadline is October 27th--NOTE: Our block tends to sell-out quickly! Reservations may be made directly with Hilton Reservations at 1-800-222-Tree; please reference our group code "90K" to receive the special rate. Alternatively, you may place your reservation via our reservations link https://www.hilton.com/en/attend-my-event/ricksdt-90k-b4da3f9f-abbe-4e39-ad52-b22291478948/

How do I register for the conference?
Register for the conference online here.  If you have a group of 15+ to register and can process a group invoice for your full group, you may register via our  expedited large group registration form. Note: all individual/small group registrations must use the online registration portal. Online registration allows you to select check or credit card payment until Oct. 17th. From Oct. 17-24th, registrations require credit card payment. In all cases, full payment of registration fees must be received by us by October 24th.

Is there a registration and/or payment deadline?
Yes. The registration and payment deadline is October 24th. Check payments must be received by the October 24th deadline (the deadline is not met via check date or postmark date!). Late payments will incur a $50/person late payment fee.   

May I pay my registration fee online?
Yes. You may pay via credit card at the time you register or at any time via our payment link.

When I registered, I indicated I would pay by check but now I want to pay via credit card. How/where may I now pay via credit card? You may pay via credit card at our payment portal (please reference your order/invoice # to ensure proper credit of your payment) https://mid-atlanticahma.org/ma-ahma-payment/

What's included with my conference registration? Your registration fee provides access to quality/world-class instruction on the days for which you register/pay plus refreshments/meals as outlined in the earlier question. All paid registrants are welcome to attend the Vendor Exhibition (just let us know you're coming if you're not registered for the conference on Wednesday, Nov. 20th).

I am a vendor; how do I register?
Our vendors and associate members are important to us and vital to our members. Booth reservations may be placed here. Booth reservations do not include conference registration; conference session attendance requires separate registration/payment.

Are Certificates of Attendance provided?
Certificates of Attendance will only be provided upon request after the event. Specific instructions on how to request your certificates are provided here. Please ensure you follow the instructions and meet the request deadline.

NOTE: Most questions about cancellations and/or refunds are answered in our "registration/payment/cancellation policy" which we fairly, impartially and strictly enforce so please read the policy carefully.