One of the most important skills any affordable housing manager can possess is the ability to interview applicants and residents and obtain the information required to determine eligibility. This half-day session focuses on the interview process and provides concepts and tools that will aid managers as they conduct their interviews. Techniques apply to all interview settings including initial eligibility interviews, interim certifications and annual recertifications. The primary emphasis is on the initial eligibility interview since it is so critical to the housing process. The skills taught during this session will assist managers in detecting fraud and in dealing with third parties when resolving discrepancies. The session is applicable to managers of Section 8, Rural Development, Public Housing, and LIHTC Properties.
Laurel Lakes Apts/Community Room
7901 Laurel Lakes Court
Laurel, MD 20707
On-site Registration: 8:30a.m.
Deadline for Registration & Payment: