Training, Advocacy, and Information for Owners and Managers of Affordable Multifamily Housing Communities
05-25-2021 9:00a.m. (Eastern) - 12:00noon

1/2-Day Interviewing Skills for Property Managers (May 25)

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Event Description

Interviewing Skills for Property Managers
One of the most important skills any affordable housing manager can possess is the ability to interview applicants and residents and obtain the information required to determine eligibility. This half-day session focuses on the interview process and provides concepts and tools that will aid managers as they conduct their interviews. Techniques apply to all interview settings including initial eligibility interviews, interim certifications and annual recertifications. The primary emphasis is on the initial eligibility interview since it is so critical to the housing process. The skills taught during this session will assist managers in detecting fraud and in dealing with third parties when resolving discrepancies. The session is applicable to managers of Section 8, Rural Development, Public Housing, and LIHTC Properties.

Instructor:  AJ Johnson

 **When registering for webinars, please provide an individual email address for each person registered (not a central/admin email address) as webinar credentials/links should be sent directly to the student/participant.


Registration/Fee Payment & Cancellation Policy

Payment & Cancellation Policy
Each person who views a MA-AHMA-hosted webinar must register and pay for individual access; group viewing via one registration/payment is prohibited and dishonest. Registration and registration fee payments must be received by any posted deadline or 5 business days prior to the webinar date if no deadline is posted on the registration page. Registration fees may be refunded less a $50 cancellation charge if a cancellation notice is received in writing via email to info@mid-atlanticahma.org by any posted deadline or at least 5 business days prior to the event if no deadline is posted. Non-payment of the registration fee does not cancel your registration and all no-shows will be responsible for payment of the full registration fee. No refunds or transfers are provided after the cancellation deadline (i.e., within 5 business days of the event or any posted deadline); substitutions are permitted until 1 day prior to an event. Certificates of participation will be held until full/correct payment is received and if the company has any delinquent MA-AHMA invoices. Non-payment of fees may result in registration refusal for future events. Corrective invoices will be issued for non-members registering/paying at the member rate and the balance due must be paid by the event date or upon receipt of the corrective invoice. A $50 late fee will be assessed on all payments received after the payment deadline. The webinar link you receive is personalized to you and should not be shared; unauthorized use of your personal link and/or multiple/simultaneous log-ins using your link may result in the assessment of additional registration fees. NOTE: This policy supersedes any policy or statement regarding cancellations that may appear on automated webinar confirmations from the instructor or webinar platform (e.g., GoToWebinar, Zoom, etc.); cancellations are ONLY accepted via email to info@mid-atlanticahma.org as described in this policy.


Ticket Cost: $125.00 - $160.00